Shipping policy
Everything about how Anita Jain Fashions gets your order to you — when it leaves us, how long it takes, and what happens when it doesn't.
When we dispatch
In-stock orders are dispatched within 2 to 3 working days of being confirmed. Orders placed on a Sunday or a public holiday are processed the next working day. If a piece needs longer — because it is being made, altered or restocked — we tell you the date when we confirm the order, not after you've waited for it.
How long delivery takes
Metro cities: 2 to 4 working days after dispatch. Rest of India: 4 to 7 working days after dispatch. Remote and hill areas can take a few days longer. These are courier estimates, not guarantees — festivals, weather and strikes all stretch them.
Delivery charges
Any delivery charge is shown before you pay, so nothing is added at the end. We currently ship within India only.
Tracking your parcel
We send your tracking link on WhatsApp as soon as the parcel is picked up. Tracking usually starts updating within 24 hours of dispatch. Please make sure the phone number on your order is the one you actually use — couriers call before delivery, and a missed call is the most common reason a parcel goes back.
Delays, wrong addresses and failed deliveries
If your parcel is clearly stuck, message us with your order number and we will chase the courier. We stay on it until it is delivered or we refund you. If a delivery fails because the address was incomplete or nobody was reachable, the courier returns the parcel to us. We'll re-send it once you cover the second delivery charge, or refund the order minus the delivery cost — your call. Check your parcel at delivery. If it arrives open or damaged, photograph it before you unpack and message us within 48 hours.
Questions about this policy?
Message Anita Jain Fashions on WhatsApp and we'll answer. It's the fastest way to reach us.